Future-proofing your technology and operations.
No organisation remains static, so why should your technology? At it|venture, we provide continuous solution maintenance, ensuring your infrastructure keeps pace with your evolving business needs. Our Optimise services focus on key areas such as ongoing platform support, seamless integrations, targeted training, and system health checks. Whether it’s maintaining smooth day-to-day operations, automating workflows through robust integrations, empowering teams with bespoke training, or fine-tuning systems with in-depth health checks, we help clients optimise their technology to meet the demands of their evolving business. Our approach ensures that your systems not only support current goals but are also agile and scalable, ready to drive future success.
Optimise
Project types.
We’re often brought in to support clients across a range of focused, high-impact projects. From system health checks to hands-on training, here are four common ways we help businesses get more from their technology.
Ongoing Support
Maintaining and enhancing system performance through the continuous upkeep of user interfaces, reports, and data ingestion processes, along with managing change requests, adding new functions, and addressing user queries.
Integrations
Developing robust integrations between market solutions, third-party data providers, and external reporting tools, such as data warehouses, to automate workflows, eliminate manual processes, and improve data accuracy.
Training
Designing and delivering tailored training plans to ensure clients fully leverage their systems, whether for full platform management or day-to-day use. This also includes onboarding and training for external users, such as portfolio company teams.
Health Check
Conducting system reviews to identify multiple areas for improvement in user experience, advising on how to align technology with evolving business needs, and providing guidance on cloud/SaaS migration readiness.
We selected it|venture to support our day to day operations as they have a proven track working with the eFront product suite and ensuring their clients get a rapid response to business as usual requests
Optimise
The support we offer.
We maintain close relationships with our clients, ensuring they always have the support they need. While many of our clients use ad hoc support, we also offer project-based and retained services for more structured, long-term assistance. We tend to work in three different ways:
Project-Based Resourcing
For dedicated projects requiring specialised expertise
Project-Based Resourcing is ideal for initiatives such as rolling out new features, revising data models, or onboarding new teams. We provide dedicated resources with the right skill sets to collaborate closely with your internal team and business users, offering structured scoping, planning, and expert execution to ensure successful outcomes.
Retained Services
For consistent, ongoing support and guidance
Our Retained Service provides consistent access to expert resources, supplementing your internal teams for needs such as technical execution, full-service data management, reporting, and best-practice guidance. Whether you require full-time assistance or just a few days per month, we offer flexible options to suit your needs.
Ad Hoc Support
For flexible, on-demand assistance
If you require occasional expertise without a long-term commitment, our Ad Hoc Support model gives you access to skilled professionals as needed. A dedicated account manager coordinates requests, ensuring you receive timely support from a consistent pool of experts whenever challenges arise.
Contact us
Why choose it|venture.
If you’d like to find out more about our services and how we can transform your approach to technology, then please get in touch. Our team of experts is ready and waiting to discuss your unique needs.